Genpact Walk-in Interview 2021 BAMS in Any Specialization,B.Com in Any Specialization,B.Pharma in Any Specialization,B.A in Any Specialization,BCA in Any Specialization,B.B.A/ B.M.S in Any Specialization,B.Sc in Any Specialization,B.Arch in Any Specialization PG:M.Pharma in Any Specialization,MS/M.Sc(Science) in Any Specialization,M.Arch in Any Specialization,CA in Any Specialization,M.A in Any Specialization,M.Com in Any Specialization,MCA in Any Specialization,MBA/PGDM in Finance, HR/Industrial Relations, Information Technology for Process – Outbound Calling (Voice Process) Collections At Hyderabad/Secunderabad, Uppal.Genpact Notification full detailes below.Interested and eligible candidates can attend interview on scheduled time and venue.
  • Vacancy details:
  • Post Name: Process – Outbound Calling (Voice Process) Collections
  • Qualification: BAMS in Any Specialization,B.Com in Any Specialization,B.Pharma in Any Specialization,B.A in Any Specialization,BCA in Any Specialization,B.B.A/ B.M.S in Any Specialization,B.Sc in Any Specialization,B.Arch in Any Specialization PG:M.Pharma in Any Specialization,MS/M.Sc(Science) in Any Specialization,M.Arch in Any Specialization,CA in Any Specialization,M.A in Any Specialization,M.Com in Any Specialization,MCA in Any Specialization,MBA/PGDM in Finance, HR/Industrial Relations, Information Technology
  • Experience: 0 to 2 yrs

Job Description: Genpact Hiring For Process – Outbound Calling (Voice Process) Collections !

Important Details :

  • Location:Hyderabad/Secunderabad, Uppal
  • Post of date: 18/11/2021
  • Selection Process: The selection will be on the basis of Interview.

Walk-in Interview  Process – Outbound Calling (Voice Process) Collections , Genpact

Job Description:

We are inviting applications for the role of Process Associate, Customer Service-Collections
Responsibilities

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement

Qualifications we seek in you
Minimum qualifications

  • Graduate (in any stream)
  • Excellent Communication Skills (verbal and written)

Preferred qualifications

  • Good customer handling skills
  • High Energy level
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

About Company

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.